Top Questions

We're celebrating your devotion to our brand by introducing an exclusive loyalty program crafted to reward you, in every step you take with us. As you continue to pick up new styles, you'll flow through different tiers, unlocking a variety of benefits, from product discounts to early access to our collabs and seasonal sales, invites to our community events, and exclusive gifts that show how much we value you.

You can earn points in various ways, including: purchases, referring friends and family and other various ways. For my information visit the section 'Ways to Earn' on this page.

Exchanging your points for great rewards couldn't be easier! Simply add products to your bag, go to the checkout and click on the reward you would like to use for your next purchase. Note you can't redeem points on sale items.

When you are signed into your account, you will see in which tier you’re in.

Referring someone is easy! check the refferal section and simply share a referral with someone. This can be done in various ways like: filling in their email address, send them your referral link or send a direct invite through Whatsapp.

Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, or doing any other dedicated activity to earn points.

Contact customer service by emailing and our team will be happy to assist you with merging your accounts.

Yes, our team at our Flagship Store in Amsterdam will be happy to help you with your questions regarding our loyalty program. They can help you with redeeming your rewards in-store too.